We provide ongoing social media management services across any or all of your key departments including; PR, customer service, sales and marketing.

We filter, process and analyse all related conversations about you and your brand via a local in-market team using licensed and proprietary monitoring technologies. Each conversation is tagged to a pre-agreed naming convention and provided with a recommendation for action where appropriate.

Where required we offer fully-outsourced Community Management Solutions to help you respond.

We don’t just provide you with another technology but a service by a team of people that intimately know your business. A dedicated Account Manager is available to speak or meet at your convenience with you and your agencies becoming an integral member of your team and The Customer Advocate in the room during business / communication planning sessions.

Strategic findings are reported back on a weekly and monthly basis by a Senior Partner with at least 10 years in your discipline area.

We provide this support for you on a regional or global level through a network of local teams. This allows us to serve clients in the business at HQ and local market level . For reference Honda Europe has retained us for the second year running across; UK, France, Germany, Italy, Netherlands and Spain.